Effective Date: November 11, 2025
Last Updated: November 11, 2025

Welcome to Smrew Infotech Works Private Limited (“Company,” “we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://smrewinfotech.in (the “Site”) and make use of our e-commerce services.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We collect several types of information to provide and improve our services:

A. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely through our payment partners)

B. Non-Personal Information

We may also collect non-identifiable data such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited and time spent on our site

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate order status, delivery updates, and offers

  • Respond to customer service inquiries

  • Improve our website, products, and services

  • Send promotional emails (you may opt out anytime)

  • Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share information with:

  • Service Providers – such as payment gateways, delivery partners, and IT support to fulfill your order.

  • Legal Authorities – when required to comply with applicable laws or protect our rights.

All third-party service providers are bound by confidentiality and data protection agreements.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your preferences

  • Analyze traffic and performance

You can manage or disable cookies through your browser settings, but some parts of the site may not function properly.

5. Data Retention

We retain your data for as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
While we strive to protect your personal information, no method of transmission over the internet is completely secure.

7. Your Rights (Under Indian Law)

As per the Information Technology Act, 2000 and applicable rules:

  • You may access, review, correct, or delete your personal information.

  • You may withdraw consent to data collection at any time (subject to legal or contractual restrictions).

  • You can opt out of marketing communications by using the “unsubscribe” link in our emails.

To exercise these rights, contact us at admin@smrewinfotech.in.

8. Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you believe your child has provided us with personal information, please contact us to have it removed.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. Please review their privacy policies before providing any information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the site after such changes constitutes your acceptance.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Smrew Infotech Works Private Limited
Website: https://smrewinfotech.in
Email: admin@smrewinfotech.in